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Learn About THORPE

Thorpe Energy Services works with utility companies and their residential, commercial, industrial and institutional consumers to tailor energy management plans by designing, implementing and verifying energy efficiency programs. With embedded quality assurance we apply complex systems to achieve the goals of improving energy productivity and lowering consumer energy costs. Our teams of technicians conduct and provide building analysis, consultation, and education to formulate individualized action plans in order to achieve the goals of the programs. We work with utility consumer savings programs by utilizing our partnerships with distributors and manufacturers, allowing us to better leverage savings opportunities for consumers to purchase efficient appliances and lighting.

RESIDENTIAL

Thorpe Energy Services works with utility companies and their consumers in the designing, implementing and verifying of energy efficiency programs.

INDUSTRIAL

Conducting on-site energy audits of industrial facilities is often the first step to discovering opportunities for cost-effective energy efficiency improvements.

COMMERCIAL

Thorpe Energy Services help businesses, institutions and agencies optimize energy consumption, conserve usage and reduce losses to improve bottom line costs.

CUSTOMER SUPPORT
AND OUTREACH

Our customer support and outreach marketing helps create awareness of energy efficiency programs and adds another channel to the enrollment strategy.

PROGRAM ADMINISTRATION

Together with our industry experts, we plan and manage services for successful program attainment

TRAINING AND
PROFESSIONAL DEVELOPMENT

Check here for information about classroom and interactive training, and materials from certified instructors.

Thorpe Energy Services mission is to reduce energy usage in the nation and our many services help us to complete this goal. Thorpe Energy Services utilizes our staffs’ expertise and extensive experience to provide the following services to our clients

Program Design & Management

Thorpe Energy Services serves as an extension of our client’s implementation department. Our program implementation services provide our clients with the development of, implementation of, and evaluation of the program.  Thorpe Energy Services can provide all pertinent services needed to implement a program: rebate processing, customer engagement, direct installation, energy audits (full BPI), call center, outreach, canvassing, quality control, etc

Program Implementation

Thorpe Energy Services serves as an extension of our client’s implementation department. Our program implementation services provide our clients with the development of, implementation of, and evaluation of the program.  Thorpe Energy Services can provide all pertinent services needed to implement a program: rebate processing, customer engagement, direct installation, energy audits (full BPI), call center, outreach, canvassing, quality control, etc

Income-Qualified Programs

Thorpe Energy Services has specialized in income-qualified program implementation. There are specific best practices, rules and market knowledge that give Thorpe Energy Services the upper hand over our competition. We bring this knowledge to new income-qualified programs

Rebate Processing

Thorpe Energy Services considers itself to be a benefit –partner as we not only report the rebate results but also analyze them to help our clients evolve their program to achieve their goals. Thorpe Energy Services works to ensure that our clients programs’ stay on track and stay within budget through rebate processing.  Thorpe Energy Services provides application processing, payment processing, and reporting for the rebates they offer through their programs.

Lighting, Retail, and Prescriptive

Thorpe Energy Services works with our clients to implement retail and lighting programs. We utilize our expert staff members as well as our research of our clients specific target market to ensure the highest outcomes.  Thorpe Energy Services provides value to our clients by provides expert knowledge on the current energy efficient standards to ensure our clients offer the most updated and efficient rebate and incentives.

Customer Engagement

Thorpe Energy Services is in business because of our customers. Thorpe Energy Services invests an extraordinary amount of training to ensure that ever Thorpe Energy Services team member, contractor and representative are experts at customer engagement. Our methods of customer engagement include outreach, canvassing, direct mail and other marketing tools. Customer engagement is what creates return customers and high satisfaction rates; Thorpe Energy Services promises all of the above

Program Evaluation

Thorpe Energy Services provides top of the line program evaluation. Our experience has allotted us with the knowledge to identify systematic problems in programs. Thorpe Energy Services provides value to our clients by not only evaluating the programs and reporting the issues but also suggested proven solutions. Our goal is to help our clients meet and exceed their goals; we are dedicated to ensuring this happens.

Full BPI Energy Audits

Thorpe Energy Services is a national partner with the Building Performance Institute. Our staff and field members are all BPI certified to ensure our clients are getting the most educated and experienced auditors in the field. Our auditing capabilities range from walk through audits to full BPI certified audits. We perform energy audits in the residential, commercial, and industrial markets.

Direct Install

Thorpe Energy Services provides direct installation of energy efficient lighting and products in the residential, commercial and industrial markets. Our direct install technicians have training and experience in the field.

Home Performance

Thorpe Energy Services’ home performance service is a combination of a few of our services to accurately determine the performance of a home. We complete energy audits and potentially directly install energy efficient lighting or products while educating the customer on best energy efficient practices. Thorpe Energy Services provides initial home performance audits and additional follow-ups to ensure our clients receive the data desired.

Outreach

Our clients know that all programs exist as a result customer participation. Thorpe Energy Services brings its expert team members and their study of human behavior to make our marketing and outreach efforts most impactful. Thorpe Energy Services provides our clients with the best, proven outreach methods at the time. We always learn the newest most efficient approach to reaching out to our target customers. Our multichannel means of outreach results in achieved goals for our clients

Canvassing

Face-to-face contact is extremely powerful. Thorpe Energy Services, along with our national partners, engage with our target markets in an intimate educational way. Our canvassing team provides desired information, set appointments and attends events to get our customers engaged.

Field Coordination

Thorpe Energy Services provides skilled, trained and experienced field staff for our energy efficiency programs. Our field coordination staff aid in program implementation, quality control, retail programs, etc

Quality Control/Assurance

Thorpe Energy Services offers excellent quality control & assurance for our clients. Thorpe Energy Services is the national quality control provider partner through the Building Science Institute (BPI) for the U.S. Department of Energy’s Home Energy Score program. Our experience and reputation speak volumes.

Marketing & Communications

Thorpe Energy Services promotes customized marketing plans for our clients.  Thorpe Energy Services provides our clients with a marketing strategy, material (all content desired) as well as the implementation of the marketing plan. A program is only as good as its participation; Thorpe Energy Services’ marketing & communication plans provide our clients’ desired participation.

New Construction

Thorpe Energy Services, along with our national partners, provide energy efficient designs, direct installation, and maintenance of new construction projects. We work with developers at the blueprint stage to managing the facility after constructed. Our engineers and skilled staff give Thorpe Energy Services an upper hand over our competition.

Facilities Management

Contact Center

Thorpe Energy Services provides energy efficient management for industrial and commercial properties.  Thorpe Energy Services provides reports, suggestions and implementation of energy usage and energy efficient upgrades.

Thorpe Energy Services offers call center services to our clients for the various needs. In order to have a successful program our clients need to have open communication with their participants; Thorpe Energy Services provides this service. We listen to our target customers to ensure our clients a high customer satisfaction rating.

Information Management

The Thorpe Energy Services’ information management team works diligently to ensure our clients programs are working properly. Our staff design applications and software to make our clients programs run smoothly. We guarantee that our clients information is safe and protected.

Training

Thorpe Energy Services partners with The Standard Institute to provide every type of training needed. The Standard Institute is a nationally Building Science Institute testing center.  Thorpe Energy Services understands the importance of partnering with entities that’s reputation and quality is as superb as ours.

Technical Support

Thorpe Energy Services provides technical support to our clients for their software and applications. Participation increases when processes are easy and Thorpe Energy Services works diligently to ensure everything moves smoothly